AwareCX

AwareCX is customer experience software for service businesses and multi-location operators who need more than a one-question NPS survey. It runs NPS, CSAT, and CES on the same platform, rolls scores up across accounts and locations, and routes every detractor response to an owner through a built-in closed-loop workflow so complaints turn into recovered customers instead of forgotten tickets. It's the mid-market alternative to Qualtrics and Medallia: every feature ships on day one, pricing is per-response (not per-seat), and most teams are live in under 15 minutes.